Privacy Policy

1. Introduction

BeFoundOnAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website befoundonai.com and use our AI search optimization services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact us via email or contact forms
• Sign up for newsletters or marketing communications
• Participate in surveys or feedback requests

This information may include:

• Name and contact information (email address, phone number)
• Company name and website URL
• Payment information (processed securely through third-party processors)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2.3 Business Data

In providing our AI optimization services, we may collect and analyze:

• Your website content and metadata
• Brand mentions across AI platforms
• Search query performance data
• Content optimization analytics
• Competitor analysis data

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide, maintain, and improve our AI optimization services
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send you service updates, marketing communications (with your consent), and respond to inquiries
• Analytics: To understand how our services are used and improve our offerings
• AI Optimization: To analyze and optimize your brand's presence across AI platforms
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe)
• Email communications and marketing
• Analytics and website optimization
• Cloud hosting and data storage
• Customer support services

4.2 AI Platform Analysis

As part of our services, we may query various AI platforms (ChatGPT, Gemini, Claude, etc.) using your brand information to analyze and optimize your presence. This is done in accordance with each platform's terms of service.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after deletion
• Transaction Records: Retained for accounting and legal compliance purposes (typically 7 years)
• Marketing Data: Retained until you unsubscribe or withdraw consent
• Analytics Data: Typically retained for 26 months or as required by law

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to and receive a copy of your personal information.

8.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

8.4 Opt-Out

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

8.5 Data Processing Restrictions

You may have the right to restrict or object to certain processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or website notification for material changes
• Provide reasonable notice before changes take effect

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Specific Provisions for Different Jurisdictions

14.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.

14.2 European Union Residents (GDPR)

If you are an EU resident, you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 8. Our lawful bases for processing include consent, contract performance, legitimate interests, and legal compliance.